Your Instructors
Learn from industry leaders with decades of combined experience in AV and user experience design
Adam Banks
UX Specialist for AV Systems
With over 15 years in the AV industry, Adam specializes in bridging the gap between complex AV technology and end-user needs. His UX-focused approach has transformed meeting spaces for Fortune 500 companies and universities worldwide.
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Greg Jeffreys
AV Design Strategist
A pioneer in AV system design, Greg brings 25+ years of experience creating user-centered technology solutions. His work has set industry standards for intuitive control systems in corporate and education environments.
View LinkedIn ProfileWhy UX Matters in AV Design
In today's workplace, meeting rooms should "just work" — but users often struggle with confusing controls and unreliable technology. This intensive 1-day masterclass equips AV professionals with practical UX skills to create spaces that delight users.
Reduce Support Calls
Design systems that users can operate without IT assistance, dramatically reducing support requests and downtime.
Boost Adoption Rates
When technology is intuitive, employees actually use the advanced features you've invested in.
Enhance User Satisfaction
Create positive experiences that reflect well on your team and increase workplace productivity.
"After implementing UX principles from this course, we reduced meeting room setup time by 75% and saw a 60% drop in support tickets. Our clients now specifically request our 'intuitive' room designs."
Course Outline
Practical, actionable content designed specifically for AV professionals
UX Fundamentals for AV
Core principles, user psychology, and how they apply to meeting room technology. Case studies of successful and problematic implementations.
Understanding Your Users
Techniques to identify pain points through observation, interviews, and journey mapping. Creating user personas for AV environments.
Designing Intuitive Controls
Best practices for touch panels, physical interfaces, and voice control. Principles of consistency, feedback, and error prevention.
Practical Testing Methods
Hands-on exercises in usability testing. How to conduct quick, effective tests during installation and commissioning.
Implementing UX in Projects
Documenting requirements, collaborating with stakeholders, and measuring success. Creating a UX checklist for your installations.
Join the Next Session
Ready to Transform Your AV Designs?
Book your spot now through our secure booking system:
For group bookings or questions, email training@uxforav.com